Sunday, February 04, 2007

Misra, D.C.(2007): Defining e-government: a citizen-centric criteria-based approach

This is a paper I contributed to E-governance Compendium 2007, brought out by the Department of Administrative Reforms and Public Grievances (DARPG) on the occasion of 10th National Conference on e-Governance, February 2-3, 2007, Bhopal, Madhya Pradesh, under the theme: avant-garde issues in e-governance. I did not attend the conference. The paper can be downloaded from the Files section of the group:

The paper examines the concept of e-government, highlights a levels-of-perspective definition of e-government and advocates a citizen-centric criteria-based approach to e-government operationalised by a comprehensive e-business plan as distinct from current piecemeal approaches to e-government characterised by free-standing e-government projects.

Dr D.C.Misra
February 4, 2007